The adjustment won't characterize an increase in checklist price ranges for SAP support choices. Influenced consumers and partners will be notified in accordance While using the respective regionally agreed contractual stipulations. Read the entire assertion in English or German.
Given that’s sorted, then what about a program of action to make sure you’re included for upcoming time? Rather merely, our Support Packages are there to shield you and stay clear of any SOS phone calls. We grow to be an extension of you and also the team, your own IT provider Division on contact and able to go.
You have only to start SAP Support Connector in the event the community relationship is not but in linked position.
Schedule a Supervisor allows you to reserve a 15-moment contact which has a support supervisor on your medium or significant priority support scenario having a two hour guide time under the next conditions:
SAP and also the Consumer shall comply with these Phrases of Use which shall website survive the expiration or termination of this arrangement.
option to subscribe to typical updates about outage functions and its resolution until eventually the outage has long been fixed.
Request a remote provider on your behalf, and confirm all conditions, to guarantee a successful support reserving
Boost performance with our ChatGPT integration, enabling agents to quickly identify remedies and craft responses with out leaving sap support services the interface.
Gain insights into how this ERP-centric solution makes certain traceable and auditable carbon knowledge although supplying real-time environmental and financial here effects Investigation to permit smarter company conclusions.
The application restructures and automates procedures even though supplying huge-ranging and instantaneous visibility of belongings, equipment and gear information and facts above its entire lifecycle.
If you choose one particular of those product regions to program a session after which reference another item place that is not inside the listing, the session will be converted to an everyday penned case.
Scheduled appointments call for a minimum of forty eight hrs discover to permit engineers to get ready for your session. See our FAQ For additional specifics.
Generally, companions also carry out support-similar functions as an element of such implementation and Procedure services and will have interaction with SAP’s support Firm on behalf of customers.
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